Sunday, February 17, 2008

17.02.08 - New support center

Hello everyone

I added a new support ticket system. So I can handle all the requests and questions in a better and more effective way than before.

Support center

Cheers
Pascal

9 Kommentare:

Anonymous said...

cooooool. :]

sergeydgr8 said...

okay, so that means that this is like a pm thingy, or what....?

Pascal said...

It's not exactly a "pm thing" but almost the same. Every problem will open a new ticket which I have to answer. Now I have a much better overview of all problems.

Anonymous said...

Hi Pascal,

I am trying to convert a video but at step 4 I have a message Attention! This wizard requires a new browser with enabled Javascript.
Could you help?

Thank you

daria

Anonymous said...

yeah wassup man

i downloaded a video
yesterday morning

but later on i tried again
and up till today i cant download
anything

the videos just end up as links

what do i do?

thanks

Anonymous said...

do you plan to have rmvb files conversions to other formats?
Regards
kmr

CrazyHizpanic said...

How come i keep downloading the same movie after i put in a different URL?Can u please Help?

Pascal said...

sounds funny :) i guess you entered the same url twice .. I can't image how this should happen..

Anonymous said...

I have the same problem. When i enter a new url it dosent start donwnloading or converting, but switches to download file instantly.